- We ship almost worldwide, with a few exceptions where our delivery partners doesn't allow like Russia and Ukraine.

We ship worldwide from our warehouse in Northern Ireland, which ships without taxes directly to UK and EU.

We ship on-demand orders directly from our manufacturing facility in Portugal. Please see product page for shipping time.

Some products may be made on demand in order for us to not be out of stock and offer you the best possible availability.

Please contact our support team customersupport@sohogrit.com

You will always receive an email with tracking number after your order is processed and shipped.

Return unused within 30 days.

- If bought at a different retailer, it has to be returned to the original store.

You will receive an email confirming we have received your order. Then another email confirming the order has been sent with a tracking number.

Once an order is placed we are unable to change or cancel your order. It will have to be returned or exchanged once received.

Please contact us at customersupport@sohogrit.com with pictures and we will find the best solution.

We suggest you check with your card issuer or bank if the payment was declined, or try a different payment method.

All payments method are encrypted with our payment partner Global-e.

All VAT, duties and taxes are included for the UK and Europe.

All duties and taxes up to 800$ are included for the United States.

For Any other countries tax is not included but you can choose to prepay the amount or pay directly to the courier when the goods arrive. The amount to prepay will always show at checkout.

VAT is always included.

Duties, please see above.

Please use your normal size as our sizing fits true to size. If unsure, please measure your feet from heel to toe and use our size chart of CM measurement.

Our products are unisex however at the moment we are only offering mens sizes on the website.